About Us

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.

Position Summary:

This position is responsible for product and application expertise (tool and die experience) in Forging to optimize customer process performance by recommending best fit (cost/performance) solution. Liaison between R&D, Business Development, Sales, and the customer. Provides technical and application support to the frontline sales teams, direct and indirect customers in the region including: product training, product recommendation, problem solving, customer presentations and trial support

What will you do:

• Provide technical support to the frontline sales force, including troubleshooting, new product implementation, process optimization, trial leadership, etc.
• Identify and clearly define customer needs, lead internal collaboration to deliver the best solution.
• Select appropriate products from the portfolio in accordance with business needs and product line strategy.
• Propose products/modifications from the portfolio in accordance with business needs, product line strategy, and specific customer needs.
• Collaborate with Commercial, Operations and R&D to determine and establish feasibility and total product cost as input for the final offer.
• Develop and deliver presentations to customer and general market on technical/product related subjects including case studies, white papers, in collaboration with Commercial team.
• Understand the competitive landscape and provide input where applicable.
• Utilize the CRM system to manage responsibilities, collaborate, and capture important historical data for sales projects.
• Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
• Ownership of individual development plan (IDP) as agreed upon with direct line manager.
• Implement and drive and internal value based selling approach through the customer engagement and account management process.

What do we look for:

• Bachelor’s Degree required (MS/MBA preferred) in Chemistry, Engineering or any business area.
• Minimum of 5 years of experience in a customer facing and technical capacity.
• Tool and Die experience is preferred
• Willingness and ability to travel approximately 50% of the time to customer sites.
• Willingness and ability to work from a home-based office.

EEO STATEMENT: It is Quaker Houghton's policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Quaker Houghton will also provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:http://www.uscis.gov/e-verify/employees

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.