About Us

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.

Position Summary:

Provide advanced level of professional work and technical leadership as on-site representative. May act in place of the Fluidcare Program Manager or Fluidcare Site Manager when not available.

Job Accountabilities:

• Lead on-site technical and administrative duties in a manufacturing environment.
• Interaction with customer’s production and technical personnel and suppliers. Act as a consultant to customer on how and when to use chemicals or services in plant. Coordinate with other sites on use of chemicals or services to drive communization and improvements. Makes value proposition to customer for gain sharing.
• Prepare or design reports and forms using computer systems. Order and record inventory of chemical products. Able to independently input and/or place orders and receive in orders without support.
• Recognize, initiate, manage and execute projects without assistance. Gathers data and prepares draft project sign off proposals. Assists or directs project work of other Fluidcare Engineers or Fluidcare Technicians. Monitor and/or mentor Fluidcare Engineers.
• Lead and conduct meetings, anticipate customer requests and needs, deliver concise next steps after reviewing value proposition and best practices. Provide guidance to staff and temporary contractors as appropriate.
• Implement and follow safety protocols, perform pretask plan and all preoperational inspections.
• May be required to collect, analyze, test, interpret and record chemical samples, recommend and complete corrective actions with no direction from site staff. Acquire, record and analyze process and usage data. May need to use familiarity with budgets, month-end closing.
• May have supervisory duties which include: input on performance appraisals, input on development plans, responsibility for non-exempt associates scheduling, and/or responsibility for sign off of non-exempt employees’ time cards. Perform Site Manager’s duties for short or interim periods.
• May manage a service account as a single person site primarily engaged in chemical management with limited or no purchasing or supplemental services. May be required to work flexible hours.

Work Environment:

• Work in an office environment and in a manufacturing environment; may be exposed to fumes or airborne particles and toxic or caustic chemicals. May occasionally be exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards. The noise level in the manufacturing environment is loud.
• Expected to travel locally, rarely involves overnight.
• Ensure a safety mindset throughout designated area of responsibility.
• Maintain the highest EHS standards while at customer’s site.

Education, Experience, Skills & Competencies:

Education

Bachelor’s degree in science, engineering or equivalent experience.

Experience

Five or more years related chemical management service experience with at least one year in specific technical service or metalworking processes.

Skills and Competencies

Excellent written and verbal communication skills. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to lead and facilitate effective meetings.

Demonstrate basic mathematical skills. Precise and accurate in dealing with figures and details. Ability to calculate figures and amounts such as percentages, fractions, conversions and proportions. Ability to analyze, evaluate and or produce data such as charts and graphs. Understand various business performance indicators such as P&L statements, Net Present Value and ROI.

Advanced project management skills. Organized and able to organize people and systems to obtain desired results. Able to manage multiple demands, establish priorities and respond to unanticipated situations. Should also be decisive, persuasive, assertive and able to see the big picture. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Must have an extensive working knowledge of: Internet software, e-mail, word processing, spreadsheets, presentations software, project tracking, ERP software (order processing, warehousing) and database software.

May direct the work of Quaker Houghton employees and/or non-employees. Able to coach, direct, mentor and delegate. Responsibilities may include: interviewing and training associates, planning, assigning, direction of work, assist manger in appraising performance, rewarding and disciplining associates and assisting manger in addressing complaints and resolving problems.

EEO STATEMENT: It is Quaker Houghton's policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Houghton International will also provide reasonable accommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here http://www.uscis.gov/e-verify/employees

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.